Privacy Policy

Curiobit® Technologies Private Limited ("Curiobit®", "we", "us", or "our") operates the website https://curiobit.ai and the Curiobit mobile application (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

1. Information We Collect

a. Personal Information

When you register for an account, place an order, or contact us, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via Cashfree through Fydo.in)

b. Information from Children

Our products are designed for children ages 6-14. We collect minimal information from child users, limited to a display name only. We do not collect personal contact information or usage data directly from children. All child accounts are created and managed by a parent or guardian.

c. Automatically Collected Information

When you access our Services, we may automatically collect basic device information and browser type to ensure compatibility and improve our products.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Provide and maintain our Services
• Personalise the learning experience for your child
• Send order updates, support messages, and service notifications
• Improve our products, content, and user experience
• Respond to your enquiries and support requests
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and deliver relevant content. You can control cookie preferences through your browser settings. Essential cookies required for the functioning of our Services cannot be disabled.

4. Children's Privacy

We take children's privacy extremely seriously. Our Services are designed to comply with applicable children's privacy laws in India and international best practices.

• We do not collect personal information from children without verifiable parental consent
• Child profiles contain only a display name; no email, phone, location, or usage data is collected
• We do not serve advertisements to children
• We do not sell or share children's data with third parties for marketing purposes
• Parents or guardians can review, modify, or delete their child's information at any time by contacting us

5. Third-Party Services

We use trusted third-party services to operate our platform:

• Fydo.in (Lfyd Services Private Limited) - for order checkout processing
• Cashfree - for secure payment processing
• Google Analytics - for understanding website usage (anonymised data)
• Cloud hosting providers - for storing and serving content securely

These services have their own privacy policies, and we encourage you to review them. We do not share personal information with any third party for advertising or marketing purposes.

6. Data Security

We implement industry-standard security measures to protect your data, including SSL encryption, secure server infrastructure, and regular security audits. While we strive to use commercially acceptable means to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request deletion of your account and associated data at any time.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Lodge a complaint with relevant data protection authorities

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: